General "Epic Masterserver is down!" thread.

Discussions about UT99
User avatar
Darkelarious
Skilled
Posts: 175
Joined: Sat Feb 08, 2014 12:02 pm
Personal rank: 333networks admin
Location: Phobos Moon
Contact:

General "Epic Masterserver is down!" thread.

Post by Darkelarious »

WHAAAaaaa :wtf:

The Epic Games masterserver is offline/doesn't work anymore!
Spoiler
PANIC PANIC PANIC PANIC PANIC PANIC PANIC PANIC PANIC PANIC PANIC

Code: Select all

[2017-09-23 17:13:34]	[applet-rx]	found 634 addresses at 199.255.40.174 for ut.
[2017-09-23 18:13:34]	[applet-rx]	found 637 addresses at 199.255.40.174 for ut.
[2017-09-23 19:13:34]	[applet-rx]	found 630 addresses at 199.255.40.174 for ut.
[2017-09-23 20:13:34]	[applet-rx]	found 634 addresses at 199.255.40.174 for ut.
[2017-09-23 21:13:34]	[applet-rx]	found 633 addresses at 199.255.40.174 for ut.
[2017-09-23 22:13:34]	[applet-rx]	found 633 addresses at 199.255.40.174 for ut.
[2017-09-23 23:13:34]	[applet-rx]	found 628 addresses at 199.255.40.174 for ut.
darkelarious@m5a-333networks:/mnt/deimos/web/333networks/log$ cat MasterServer-2017-week39.log | grep 199.255.40.174
[2017-09-24 00:13:34]	[applet-rx]	found 631 addresses at 199.255.40.174 for ut.
[2017-09-24 01:13:34]	[applet-rx]	found 637 addresses at 199.255.40.174 for ut.
[2017-09-24 02:13:34]	[applet-rx]	found 636 addresses at 199.255.40.174 for ut.
[2017-09-24 03:13:34]	[applet-rx]	found 640 addresses at 199.255.40.174 for ut.
[2017-09-24 04:13:34]	[applet-rx]	found 640 addresses at 199.255.40.174 for ut.
[2017-09-24 05:13:32]	[refused]	on 199.255.40.174:28900.
[2017-09-24 06:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 07:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 08:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 09:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 10:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 11:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 12:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 13:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 14:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 15:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 16:13:22]	[refused]	on 199.255.40.174:28900.
[2017-09-24 17:13:22]	[refused]	on 199.255.40.174:28900.
Above: the number of servers found at Epic's masterserver and the failures today.
Now we all got that off our chests, I would like to share my observation that the Epic Games masterserver stopped accepting connections earlier today, at 0500h GMT.
This comes as no surprise.
This happened last year (and picture below)
This happened the year before
And now it happened this year.

What happens next? If empirical data is reliable, the masterserver should be online shortly and accepting connections again soon as in the figure below.

Image

In the meanwhile, consider migrating to one of the 333networks masterservers.

Psst! We have a new version coming soon!
--Darkelarious
Image
Masterserver | Discord Channel
Oh, and we still are ready to receive donations. The url works, right? It doesn't seem to be doing anything...
User avatar
Chamberly
Godlike
Posts: 1963
Joined: Sat Sep 17, 2011 4:32 pm
Personal rank: Dame. Vandora
Location: TN, USA
Contact:

Re: General "Epic Masterserver is down!" thread.

Post by Chamberly »

Sounds like they are doing some kind of yearly reset?
Image
Image
Image Edit: Why does my sig not work anymore?
Terraniux
Masterful
Posts: 717
Joined: Mon Jan 05, 2009 8:08 pm
Personal rank: Banished member

Re: General "Epic Masterserver is down!" thread.

Post by Terraniux »

I'm sorry if I sound stupid, my first time doing this: but this code:

Code: Select all

Game Client Configuration

As player, you can configure your game in the following way: find your configuration file, usually called "GameName.ini", where GameName is often the title of the game. It is often located in the "System" directory of the program files of the game. Then, find and add/alter the following lines.
[UBrowserAll]
ListFactories[0]=UBrowser.UBrowserGSpyFact,MasterServerAddress=master.333networks.com,MasterServerTCPPort=28900,Region=0,GameName=ut
ListFactories[1]=UBrowser.UBrowserGSpyFact,MasterServerAddress=master.noccer.de,MasterServerTCPPort=28900,Region=0,GameName=ut
ListFactories[2]=UBrowser.UBrowserGSpyFact,MasterServerAddress=master.errorist.tk,MasterServerTCPPort=28900,Region=0,GameName=ut
ListFactories[3]=UBrowser.UBrowserGSpyFact,MasterServerAddress=utmaster.epicgames.com,MasterServerTCPPort=28900,Region=0,GameName=ut
bFallbackFactories=False

[UBrowser.UBrowserMainClientWindow]
bKeepMasterServer=True
Do I replace the old lines or add these lines? 'Alter' isn't entirely clear to me.

Thanks for efforts to be a good network.
This member can only post when permitted.
User avatar
OjitroC
Godlike
Posts: 3601
Joined: Sat Sep 12, 2015 8:46 pm

Re: General "Epic Masterserver is down!" thread.

Post by OjitroC »

Terraniux wrote: Do I replace the old lines or add these lines? 'Alter' isn't entirely clear to me.
Replace your current ListFactories, bFallBackFactories and bKeepMasterServer lines with those lines.
User avatar
Darkelarious
Skilled
Posts: 175
Joined: Sat Feb 08, 2014 12:02 pm
Personal rank: 333networks admin
Location: Phobos Moon
Contact:

Re: General "Epic Masterserver is down!" thread.

Post by Darkelarious »

Terraniux wrote: Do I replace the old lines or add these lines? 'Alter' isn't entirely clear to me.
Thanks, documentation updated to reflect that. See below the code/example. Please let me know if this is more helpful, or how I should describe it instead.
--Darkelarious
Image
Masterserver | Discord Channel
Oh, and we still are ready to receive donations. The url works, right? It doesn't seem to be doing anything...
User avatar
Darkelarious
Skilled
Posts: 175
Joined: Sat Feb 08, 2014 12:02 pm
Personal rank: 333networks admin
Location: Phobos Moon
Contact:

Re: General "Epic Masterserver is down!" thread.

Post by Darkelarious »

Update:
The Epic masterserver still appears offline. This did not happen in the years before. Either Epic did not get to solving it yet, or there are more serious problems than we originally anticipated. Does anybody have more information about this?
--Darkelarious
Image
Masterserver | Discord Channel
Oh, and we still are ready to receive donations. The url works, right? It doesn't seem to be doing anything...
nogardilaref
Masterful
Posts: 577
Joined: Tue Jun 20, 2017 1:00 pm
Personal rank: ⚋⚊⚌☰⚞⌖⚟☰⚌⚊⚋

Re: General "Epic Masterserver is down!" thread.

Post by nogardilaref »

You can contact Flak directly through PM here: https://www.epicgames.com/unrealtournament/forums/
In the previous years, it was always upon contacting her that Epic got the master server fixed, she's cool. :mrgreen:
RocketJedi
Inhuman
Posts: 850
Joined: Wed Mar 12, 2008 7:14 pm
Personal rank: I.T Master
Location: New York
Contact:

Re: General "Epic Masterserver is down!" thread.

Post by RocketJedi »

master server is working fine for me.
https://www.vulpinemission.com
Image ROCKET-X8 Server
Image MONSTERHUNT w/ NALI WEAPONS 3 + RX8
Image BUNNYTRACK NY
Image SNIPER DEATHMATCH
Image InstaGib + ComboGib + Jailbreak
Image ROSEBUM ROCKET-X RB
Aldebaran
Masterful
Posts: 672
Joined: Thu Jan 28, 2016 7:30 pm

Re: General "Epic Masterserver is down!" thread.

Post by Aldebaran »

I have problems too with the server browser when using MasterServerAddress=utmaster.epicgames.com + MasterServerTCPPort=28900. Then the connection failed.

Server uplinks with MasterServerAddress=utmaster.epicgames.com + MasterServerPort=27900 seems to work fine.
User avatar
sektor2111
Godlike
Posts: 6402
Joined: Sun May 09, 2010 6:15 pm
Location: On the roof.

Re: General "Epic Masterserver is down!" thread.

Post by sektor2111 »

Aldebaran wrote:Server uplinks with MasterServerAddress=utmaster.epicgames.com + MasterServerPort=27900 seems to work fine.
Not relevant. You can upload a false heart-beat even to Google, because address is alive that doesn't mean it do works properly. An address bound makes no sense unless you will want to do some test VIA some Explorer to see "wookie" message or some "\secure\blabla\" - that's the response not the ping or "bound to".
At this moment "noccer" seems in outage as well for me... it's not "wookie-ing" me back.
Aldebaran
Masterful
Posts: 672
Joined: Thu Jan 28, 2016 7:30 pm

Re: General "Epic Masterserver is down!" thread.

Post by Aldebaran »

I can see my server while using other query server than from Epicgames (although Epicgames is used for uplink). But perhaps you are right and the query server has a cached list or similiar and does not show only actual servers.
User avatar
Darkelarious
Skilled
Posts: 175
Joined: Sat Feb 08, 2014 12:02 pm
Personal rank: 333networks admin
Location: Phobos Moon
Contact:

Re: General "Epic Masterserver is down!" thread.

Post by Darkelarious »

For me, the TCP connection on utmaster.epicgames.com 28900 is (still) refused. This implies that there is no masterserver on that port receiving my request to open a connection.
Qwerty wrote:master server is working fine for me.
Could you please elaborate on what is working for you? If you have utmaster.epicgames.com AND one of the 333networks masterservers in your entries, it is that 333networks masterserver entry that responds with the list while utmaster.epicgames.com still times out.
sektor2111 wrote:At this moment "noccer" seems in outage as well for me... it's not "wookie-ing" me back.
Correct, noccer's masterserver is down. I had contact with noccer and he elaborated on personal issues. Dr.Flay may post more about that at some point in a different thread.
nogardilaref wrote:You can contact Flak directly through PM here: https://www.epicgames.com/unrealtournament/forums/
In the previous years, it was always upon contacting her that Epic got the master server fixed, she's cool. :mrgreen:
Is there somebody who already did? I think there's no point in 30 people contacting her about the same thing at the same time. Still, given the time that it has been offline and the amount of questions/complaints on IRC, forums and discord, I assume that Epic is aware of it by now. Let's see how this goes.
--Darkelarious
Image
Masterserver | Discord Channel
Oh, and we still are ready to receive donations. The url works, right? It doesn't seem to be doing anything...
RocketJedi
Inhuman
Posts: 850
Joined: Wed Mar 12, 2008 7:14 pm
Personal rank: I.T Master
Location: New York
Contact:

Re: General "Epic Masterserver is down!" thread.

Post by RocketJedi »

I stand corrected.

I forgot about the list factories. here is my setup that is working.

Code: Select all

ServerActors=IpServer.UdpServerUplink MasterServerAddress=unreal.epicgames.com MasterServerPort=27900
ServerActors=IpServer.UdpServerUplink MasterServerAddress=master0.gamespy.com MasterServerPort=27900
ServerActors=IpServer.UdpServerUplink MasterServerAddress=master.mplayer.com MasterServerPort=27900

ListFactories[0]=UBrowser.UBrowserGSpyFact,MasterServerAddress=master.333networks.com,MasterServerTCPPort=28900,Region=0,GameName=ut
ListFactories[1]=UBrowser.UBrowserGSpyFact,MasterServerAddress=master.noccer.de,MasterServerTCPPort=28900,Region=0,GameName=ut
ListFactories[2]=UBrowser.UBrowserGSpyFact,MasterServerAddress=utmaster.epicgames.com,MasterServerTCPPort=28900,Region=0,GameName=ut
https://www.vulpinemission.com
Image ROCKET-X8 Server
Image MONSTERHUNT w/ NALI WEAPONS 3 + RX8
Image BUNNYTRACK NY
Image SNIPER DEATHMATCH
Image InstaGib + ComboGib + Jailbreak
Image ROSEBUM ROCKET-X RB
User avatar
sektor2111
Godlike
Posts: 6402
Joined: Sun May 09, 2010 6:15 pm
Location: On the roof.

Re: General "Epic Masterserver is down!" thread.

Post by sektor2111 »

Good luck with your GameSpy. Clearly you don't get how to test a MasterServer.

You are browsing 333Networks if that quote is from client, and client doesn't do any heart-beat, it's just browsing Masters.

If quote is from servers I have doubts about how visible is that server :lol: .
Epic is/was in failure a lot of times, GameSpy is dead for years, and that "master.mplayer" for me was not that operational for a while so I deleted it years ago...
As a note, I have removed all "serveractors" lines from client because... client is not a server so "serveractors" definition have no meaning in a client, and I did the same with ServerPackages - these have no purpose for client.
MrLoathsome
Inhuman
Posts: 958
Joined: Wed Mar 31, 2010 9:02 pm
Personal rank: I am quite rank.
Location: MrLoathsome fell out of the world!

Re: General "Epic Masterserver is down!" thread.

Post by MrLoathsome »

Something has indeed changed this week.

My UBrowerAll lines:

Code: Select all

[UBrowserAll]
ListFactories[0]=UBrowser.UBrowserGSpyFact,MasterServerAddress=master.333networks.com,MasterServerTCPPort=28900,Region=0,GameName=ut
ListFactories[1]=UBrowser.UBrowserGSpyFact,MasterServerAddress=gsm.qtracker.com,MasterServerTCPPort=28900,Region=0,GameName=ut
ListFactories[2]=UBrowser.UBrowserGSpyFact,MasterServerAddress=utmaster.epicgames.com,MasterServerTCPPort=28900,Region=0,GameName=ut
bHidden=False
bFallbackFactories=False
Relevant log file lines after checking for available servers:

Code: Select all

Log: Resolving master.333networks.com...
Log: Resolving gsm.qtracker.com...
Log: Resolving utmaster.epicgames.com...
Log: Resolved master.333networks.com (84.83.176.234)
ScriptLog: UBrowserGSpyLink: Master Server is master.333networks.com:28900
Log: Resolved gsm.qtracker.com (65.112.87.186)
ScriptLog: UBrowserGSpyLink: Master Server is gsm.qtracker.com:28900
Log: Resolved utmaster.epicgames.com (199.255.40.174)
ScriptLog: UBrowserGSpyLink: Master Server is utmaster.epicgames.com:28900
ScriptLog: UBrowserGSpyLink: Couldn't connect to master server.
Log: CheckConnectionAttempt: Error while checking socket status.
As sektor2111 pointed out, although the utmaster.epicgames.com master is replying to the initial ping
it is NOT working properly as a master server atm.

I have 2 suggestions for those still having issues.

1. Change the order of your lines so that the utmaster.epicgames.com is the last one in the list.
2. Check to make sure value bKeepMasterServer is set to True in the [UBrowser.UBrowserMainClientWindow] section.

*A couple days ago, when my client was not finding any servers, something very odd I had not seen before was happening.
The epicgames master server was clearing out all my list factories, and putting back just the epicgames server AND
the old, dead, master0.gamespy.com. It did this several times, until I set the bKeepMasterServer=True.
Now it seems fine and located 614 servers.

Note, for 17 years, as far as I know, that bKeepMasterServer value has been set to False in all my client UT.ini files, with no problems.
Why it is suddenly relevant is a mystery to me.

Also, none of my servers have shown any errors on the console/log when resolving all 3 of the above and binding the ports.
No change was needed to any of their ini files.
blarg
Post Reply