Ace error when joining server

[Pileyrei]

Anth

Please help me.

Brand new server, vanilla install.

Installed Ace 10H.
All settings correct, happy to post ini settings here if needed.

Server is Linux, hosted by gameservers.com

When you join, the attached error pops up.
Why does this happen and how can I fix it?

For now I have removed ACE or my server sits empty

Piley

[Chamberly]

What is the IP #?

[Pileyrei]

Hi Chamberly

See my signature banner for the IP

I’ve removed ACE for now or else no one can join
Happy to put back on but needs to be coordinated for troubleshooting.

[esnesi]

we're there any ACE files already present in your \system folder?

Make sure all older files are deleted;
*nploader
*iace
*beaenginefork

[Chamberly]

Kinda made me wonder if the transition somewhere had a minor corruption/easy fix...

[Pileyrei]

Hey guys

EDIT: Checked my system folder, only latest files. Its a new installation so clean install. Players crash when joining with the error in my first post

This is a newly created server.
But let me check the System folder over and come back to you.

Thanks!

[Letylove49]

pehaps players should run UT on mode XP SP2 . i have less crash since i run ut on xp mod

[Pileyrei]

An update - I'm certain the issue lies with my host (gameservers).

Got them to upload the ACE files directly to my server.

Same error message when I join and player crash as in my first post.

Server log;

[ACEv10h]: PlayerManager Initialization Complete.
[ACEv10h]: - WAN ListenIP: 108.61.230.209:7779
[ACEv10h]: - The server's filelist was signed by: AnthraX
[ACEv10h]: Registered Event Handler: ACEv10h_EH.ACEEventActor


Join succeeded: Pileyrei
[NPLoaderv17] Player Join: Pileyrei (151.xx.xx.xx:51676)
[NPLoaderv17] Loading complete for player: Pileyrei
New Player Pileyrei, 151.xx.xx.xx:51676
Connection timed out after 15.000000 seconds (15.021891)
Close TcpipConnection0 Fri May 10 10:48:38 2019
[ACEv10h]: [Pileyrei]: Disconnected from the server.


All ACE files uploaded to correct directories.

INI below:

[ACEv10h_S.ACEActor]
ACEPort=0
bAllowOtherPorts=true
ACEPort=0
bAllowOtherPorts=true
bAutoUpdateFileList=true
SShotPath=../Shots/
SShotPrefix=[ACE]
FileListName=ACEFileList.txt
FileListPath=./
LogPath=../Logs/
LogPrefix=[ACE]
HandshakeTimeout=30.0
InitialCheckTimeout=70.0
PeriodicCheckInterval=45.0
PeriodicCheckTimeout=60.0
SShotTimeOut=40.0
bStrictSystemLibraryChecks=false
bSShotWhenKick=true
bAutoConfig=true
AutoConfigPackage=ACEv10_AutoConfig
UPackages[0]=
NativePackages[0]=
AdminPass=
bAllowCrosshairScaling=true
bShowLogo=true
LogoXPos=10
LogoYPos=100
bCheckSpectators=true
bAutoFindWANIp=true
bCacheWANIP=true
WANQueryServer[0]=utgl.unrealadmin.org/ip.php

Any ideas please?

[Pileyrei]

Just a bump.

Any help appreciated. ACE v10H will not run on my game servers server without crashing clients

[esnesi]

Does it really crash all clients?
Even when they deleted all ACE related files from their folders ?

[Pileyrei]

Pretty certain yes.
Anyone who joins crashes.

Id be happy to show you.
ACE currently not enabled,

[esnesi]

i don't remember what the symptoms where.
But did you asked/informed about that GLIBC thing @ GS ?

[Pileyrei]

Yep did that. They had to move my server to a new box for that request. New IP as well.

[esnesi]

Tried older ACE1 versions?
Best luck here.

[Deepu]

Ask them to install new library for Linux os or change the operating system to latest one, install latest c++ library for your client ut. This same error I faced before when I changed os to win 2003 server. Now I'm running win 2008 server, there is no library issues.