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Ace error when joining server

Posted: Mon May 06, 2019 5:08 pm
by Pileyrei
Anth

Please help me.

Brand new server, vanilla install.

Installed Ace 10H.
All settings correct, happy to post ini settings here if needed.

Server is Linux, hosted by gameservers.com

When you join, the attached error pops up.
Why does this happen and how can I fix it?

For now I have removed ACE or my server sits empty :?

Piley

Re: Ace error when joining server

Posted: Tue May 07, 2019 6:41 am
by Chamberly
What is the IP #?

Re: Ace error when joining server

Posted: Tue May 07, 2019 6:51 am
by Pileyrei
Hi Chamberly

See my signature banner for the IP

I’ve removed ACE for now or else no one can join :(
Happy to put back on but needs to be coordinated for troubleshooting.

Re: Ace error when joining server

Posted: Tue May 07, 2019 9:11 am
by esnesi
we're there any ACE files already present in your \system folder?

Make sure all older files are deleted;
*nploader
*iace
*beaenginefork

Re: Ace error when joining server

Posted: Tue May 07, 2019 5:12 pm
by Chamberly
Kinda made me wonder if the transition somewhere had a minor corruption/easy fix...

Re: Ace error when joining server

Posted: Tue May 07, 2019 5:32 pm
by Pileyrei
Hey guys

EDIT: Checked my system folder, only latest files. Its a new installation so clean install. Players crash when joining with the error in my first post :?

This is a newly created server.
But let me check the System folder over and come back to you.

Thanks!

Re: Ace error when joining server

Posted: Wed May 08, 2019 2:37 pm
by Letylove49
pehaps players should run UT on mode XP SP2 . i have less crash since i run ut on xp mod

Re: Ace error when joining server

Posted: Fri May 10, 2019 3:56 pm
by Pileyrei
An update - I'm certain the issue lies with my host (gameservers).

Got them to upload the ACE files directly to my server.

Same error message when I join and player crash as in my first post.

Server log;

[ACEv10h]: PlayerManager Initialization Complete.
[ACEv10h]: - WAN ListenIP: 108.61.230.209:7779
[ACEv10h]: - The server's filelist was signed by: AnthraX
[ACEv10h]: Registered Event Handler: ACEv10h_EH.ACEEventActor


Join succeeded: Pileyrei
[NPLoaderv17] Player Join: Pileyrei (151.xx.xx.xx:51676)
[NPLoaderv17] Loading complete for player: Pileyrei
New Player Pileyrei, 151.xx.xx.xx:51676
Connection timed out after 15.000000 seconds (15.021891)
Close TcpipConnection0 Fri May 10 10:48:38 2019
[ACEv10h]: [Pileyrei]: Disconnected from the server.


All ACE files uploaded to correct directories.

INI below:

[ACEv10h_S.ACEActor]
ACEPort=0
bAllowOtherPorts=true
ACEPort=0
bAllowOtherPorts=true
bAutoUpdateFileList=true
SShotPath=../Shots/
SShotPrefix=[ACE]
FileListName=ACEFileList.txt
FileListPath=./
LogPath=../Logs/
LogPrefix=[ACE]
HandshakeTimeout=30.0
InitialCheckTimeout=70.0
PeriodicCheckInterval=45.0
PeriodicCheckTimeout=60.0
SShotTimeOut=40.0
bStrictSystemLibraryChecks=false
bSShotWhenKick=true
bAutoConfig=true
AutoConfigPackage=ACEv10_AutoConfig
UPackages[0]=
NativePackages[0]=
AdminPass=
bAllowCrosshairScaling=true
bShowLogo=true
LogoXPos=10
LogoYPos=100
bCheckSpectators=true
bAutoFindWANIp=true
bCacheWANIP=true
WANQueryServer[0]=utgl.unrealadmin.org/ip.php

Any ideas please?

Re: Ace error when joining server

Posted: Fri May 17, 2019 4:26 pm
by Pileyrei
Just a bump.

Any help appreciated. ACE v10H will not run on my game servers server without crashing clients :(

Re: Ace error when joining server

Posted: Sun May 19, 2019 5:11 pm
by esnesi
Does it really crash all clients?
Even when they deleted all ACE related files from their folders ?

Re: Ace error when joining server

Posted: Mon May 20, 2019 5:39 pm
by Pileyrei
Pretty certain yes.
Anyone who joins crashes.

Id be happy to show you.
ACE currently not enabled,

Re: Ace error when joining server

Posted: Mon May 20, 2019 5:43 pm
by esnesi
i don't remember what the symptoms where.
But did you asked/informed about that GLIBC thing @ GS ?

Re: Ace error when joining server

Posted: Mon May 20, 2019 5:54 pm
by Pileyrei
Yep did that. They had to move my server to a new box for that request. New IP as well.

Re: Ace error when joining server

Posted: Fri May 24, 2019 9:01 pm
by esnesi
Tried older ACE1 versions?
Best luck here.

Re: Ace error when joining server

Posted: Sat May 25, 2019 7:23 am
by Deepu
Ask them to install new library for Linux os or change the operating system to latest one, install latest c++ library for your client ut. This same error I faced before when I changed os to win 2003 server. Now I'm running win 2008 server, there is no library issues.