UT99.org | Unreal Tournament Community

Hi all

Starting a thread to discuss ACE problems on my server.

I had major problems connecting myself but anth kindly helped me resolve it --> I had a corrupted females texture file.

I can now connect fine and ACE loads with no issues when I use my desktop PC
But when connecting on my laptop UT just closes a few seconds after I join

No error, nothing. Just closes.
I see my join in the logs but no errors.

One player gets a general protection fault error and UT crashes.

Screenshots and more information to come.

In the mean time, I'd be super grateful if anyone could join and stay for a few minutes and see if they are kicked or if UT crashes.

108.61.230.209:7777

@papercoffee - I think you had issues on the server when ACe got installed? Could you check again pls and report any issues or errors?

I'm in... everything loaded correctly, It made me download some mods, i will stay in for a while and let you know

cromy wrote: ↑Mon Dec 16, 2019 3:44 pm I'm in... everything loaded correctly, It made me download some mods, i will stay in for a while and let you know

Thanks cromy

Saw you in. Joined twice and UT just closed on me

Thanks for testing. I'm stumped as to why it works for some but not others.

I've also seen some reports where UT constantly crashes without any error message during ACE initialization. See here for example. Fingers crossed that anth can locate the issue and fix it in the next release.

i was able to complete an entire match without any disconnections or crashes

Windows AppCrash over here:
I joined with a clean UT, with no ACE/nploader files present.
I installed all files, reconnected and during ACE loading, UT Crashed and Windows gave a Appcrash:

Problem signature:
Problem Event Name: APPCRASH
Application Name: UnrealTournament.exe
Application Version: 0.0.0.0
Application Timestamp: 39f657b0
Fault Module Name: ACEv11e_C.DLL
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5daf27ae
Exception Code: c0000005
Exception Offset: 00044a3f
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 6fbe
Additional Information 4: 6fbe6bde2701766d81cbca0597a5fa35

Thank you everyone for the feedback so far and the error message.

EDIT: Added a screenshot of the error another player gets
Troubleshooting in progress. I hope this thread will resolve the problems and be helpful to other server admins

Another thing I noticed was no player join logs.

I added the last four bolded lines after seeing it in another thread and then my join log appeared from desktop PC - but it was empty!

Here is my config:

Anyone who uses ACE, do you see anything missing?

[ACEv11e_S.ACEActor]
ACEPort=0
bAllowOtherPorts=true
bAutoUpdateFileList=true
SShotPath=../Shots/
SShotPrefix=[ACE]
FileListName=ACEFileList.txt
FileListPath=./
LogPath=../Logs/
LogPrefix=[ACE]
HandshakeTimeout=30.0
InitialCheckTimeout=70.0
PeriodicCheckInterval=45.0
PeriodicCheckTimeout=60.0
SShotTimeOut=40.0
bStrictSystemLibraryChecks=false
bSShotWhenKick=true
bAutoConfig=true
AutoConfigPackage=ACEv11_AutoConfig
UPackages[0]=
NativePackages[0]=
AdminPass=
bAllowCrosshairScaling=true
bShowLogo=true
LogoXPos=10
LogoYPos=100
bCheckSpectators=true
bAutoFindWANIp=true
bCacheWANIP=true
WANQueryServer[0]=utgl.unrealadmin.org/ip.php
bExternalLog=true
bExternalLogJoins=true
JoinLogPath=../Logs/
JoinLogPrefix=[ACE-PLAYER]

For anyone who crashes or UT just closes on ACE servers, please could they try connecting to and playing for a few minutes or a few games?

Should be fine!

108.61.230.209:7777

Some downloads might be slow for now.

I see that you are testing the new ACE11f version - I'm gonna forward your IP to the player I know who's suffering from the crashs. Let's hope that it's fixed!

Just verified indeed, i can join now and ACE validates.
The Install screen was hidden for me, i had to press ESC to ''install all'' and ''reconnect'', cause it was already in-game.

Sp0ngeb0b wrote: ↑Wed Dec 18, 2019 8:22 pm I see that you are testing the new ACE11f version - I'm gonna forward your IP to the player I know who's suffering from the crashs. Let's hope that it's fixed!

EDIT: ACE files added to redirect so should be fast.
Any slow downloads, disconnect/reconnect.

******

Yes please.

ACE files not redirected yet but not too slow.

Fingers crossed all works now.

My player confirms that his crashes are fixed. Really looking forward to the release of ACE 11f now so I can put it on my server

Sp0ngeb0b wrote: ↑Fri Dec 20, 2019 6:56 pm My player confirms that his crashes are fixed. Really looking forward to the release of ACE 11f now so I can put it on my server

Awesome!
My players have confirmed as well.

I'm sure Anth will be releasing it soon